Amdocs has entered into a new managed services agreement with Cellcom Israel, a mobile provider in Israel with over 3 million customers.

Officials with Amdocs (News - Alert) said that as part of the new agreement, the company will manage day-to-day IT operations, application development and maintenance in support of the service provider's billing, customer care and ordering operations.

Company officials said that Amdocs' products have been supporting Cellcom (News - Alert) Israel's billing, customer care and ordering operations for nearly a decade.

By extending the relationship to include managed services, the service provider will be able to improve handling time of operational issues and application development capabilities and efficiencies, improving customer service and better supporting its growth into new service areas.

Recently Amdocs announced that Sensis, a wholly owned subsidiary of Telstra Corporation and one of the largest Australian-owned online advertising and digital mapping business, has selected the company to support and develop its customer relationship management, production and provisioning platform and other associated IT managed services.

Officials with Amdocs said that the new agreement includes application support, data-center services and additional managed services in Sensis.

Company officials said that this new contract expands the relationship between Amdocs and Sensis, and follows more than 20 years of engagement between the two companies.

Earlier this month, Amdocs, a provider of customer experience systems, announced that Globe Telecom Philippines has selected and deployed Amdocs jNetX (News - Alert) Convergent Service Platform to streamline the rollout of new applications and customer promotions.

Amdocs officials said that the company’s jNetX provides the core element that enables a step-by-step evolution toward a Service Delivery Platform (SDP).

Company officials said that Globe Telecom (News - Alert) has deployed Amdocs jNetX Service Broker and can now offer its prepaid customers access to new applications such as multimedia messaging, regardless of the charging platform.